Inbound Settings & Webhooks

Speed-to-lead automation and connected systems

Inbound response automation
How the AI agent reacts to new web leads

The AI voice agent dials every web form submission within 30 seconds, qualifies the event, and books a tasting on the spot.

ON

Sends a text with tasting slots 2 minutes after an unanswered callback.

Agent answers inbound calls between 6:00 PM and 8:00 AM ET.

Webhook endpoints
Events pushed to your stack in real time

Website contact form

https://api.catervoice.ai/hooks/web-form/hbl_9f21

form.submitted · fired 8 min ago

Booking confirmations

https://api.catervoice.ai/hooks/booking/hbl_4c07

tasting.booked, tasting.rescheduled · fired 2 min ago

Call completed

https://api.catervoice.ai/hooks/calls/hbl_11ba

call.completed, voicemail.dropped · fired just now

Integrations
Calendars and catering systems receiving booked tastings
Connected

Google Calendar

Two-way sync for tasting bookings and delivery blocks.

events@bostoncater.com · synced 3 min ago

Connected

Microsoft Outlook

Push confirmed tastings to the sales team's shared calendar.

sales@bostoncater.com · synced 12 min ago

Connected

Caterease

Create events, proposals, and BEOs from booked tastings.

Account #48192 · 214 events created this month

Connected

Twilio Voice & SMS

Carrier layer powering inbound callbacks and SMS threads.

3 numbers · (617) 555-0100 primary